At Ellie Haven, we want to ensure that your shopping experience is as seamless as possible. Please read our Shipping Policy to understand how we handle deliveries.

  1. Shipping Areas: We currently offer shipping to select locations. Please check the availability of delivery to your area at the time of purchase.

  2. Shipping Method: We only offer cash on delivery (COD) as the payment method for orders. No other payment methods are accepted.

  3. Shipping Time: Once your order is processed, it will be shipped within 3-5 business days. Delivery time depends on your location and may vary between 5-10 business days.

  4. Shipping Costs: Shipping charges will be calculated at checkout based on the delivery location and order size. Free shipping offers may apply to certain areas or promotions.

  5. Delivery Confirmation: Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

  6. Delivery Issues: If there are any issues with your delivery, such as delays or damaged goods, please contact us immediately at [email protected]. We will assist you in resolving any concerns.